Privacy Policy
Last Updated: January 2025This Privacy Policy explains how Boho Casino ("we," "us," or "our") collects, uses, stores, and protects personal information when you use our website at bohocasino.fun ("the Site"). By accessing or using the Site, you acknowledge that you have read and understood this policy.
1. Information We Collect
We collect information that you provide directly to us and information that is generated automatically through your use of the Site.
1.1 Information You Provide
When you register an account, make a deposit, or contact our support team, you may provide personal information including your full name, date of birth, email address, residential address, phone number, and payment details. We collect this information to verify your identity, process transactions, and provide customer support.
1.2 Automatically Collected Information
When you visit the Site, we automatically collect certain technical information including your IP address, browser type and version, operating system, pages visited, time and date of your visit, and referring URLs. This data is used to maintain Site security, analyze usage patterns, and improve the platform.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and collect analytics data. You can control cookie settings through your browser, though disabling certain cookies may affect Site functionality. Our cookie policy is incorporated into this document.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To create and manage your account
- To process deposits and withdrawals
- To verify your identity and age as required by our licensing obligations
- To comply with anti-money laundering (AML) and know-your-customer (KYC) requirements
- To detect and prevent fraud, unauthorized access, and other illegal activities
- To send transactional communications such as deposit confirmations and withdrawal notifications
- To send promotional communications where you have opted in to receive them
- To provide customer support and respond to your inquiries
- To analyze and improve Site performance and user experience
3. Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (account management and transactions), compliance with legal obligations (KYC and AML requirements), legitimate interests (fraud prevention and Site security), and consent (marketing communications and non-essential cookies).
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating the Site, including payment processors, identity verification providers, and analytics services. These providers are contractually obligated to handle your data securely and use it only for the purposes we specify.
We may also disclose your information when required by law, court order, or regulatory authority, or when disclosure is necessary to protect the rights, property, or safety of Boho Casino, our users, or others.
5. Data Retention
We retain your personal information for as long as your account is active and for a period of five years after account closure, in accordance with our licensing and AML obligations. Some records may be retained for longer periods where required by applicable law.
6. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, access controls, and regular security reviews to protect your personal data. No method of internet transmission is completely secure, and we cannot guarantee absolute security. If you believe your account has been compromised, contact our support team immediately.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data, subject to legal retention requirements
- The right to restrict or object to certain types of processing
- The right to withdraw consent for marketing communications at any time
- The right to data portability in certain circumstances
To exercise any of these rights, contact our support team through the live chat on the Site or via email. We will respond to all valid requests within 30 days.
8. Children's Privacy
Our Site is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that a person under 18 has created an account, we will close the account and delete all associated data promptly.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, contact us via live chat on the Site or through the contact details provided in your account area.