Terms & Conditions
Last updated: January 2025These Terms and Conditions ("Terms") govern your use of the Boho Casino website and all related services ("Platform"). By registering an account or using our Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Platform.
1. Eligibility
To register and use Boho Casino, you must meet the following requirements:
- You must be at least 18 years of age.
- You must be legally permitted to participate in online gambling in your jurisdiction.
- You must not be a resident of a jurisdiction where access to or use of online gambling services is prohibited.
- You must not be self-excluded from gambling services or listed on any self-exclusion register applicable to you.
- You must register only one account. Multiple accounts are not permitted.
2. Account Registration
When you register an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately if you suspect unauthorised access to your account.
We reserve the right to carry out identity verification checks at any time, including at registration, before processing withdrawals, or if we have reason to suspect fraudulent activity. Failure to provide required documentation may result in account suspension or closure.
3. Know Your Customer (KYC) Verification
In compliance with our licensing obligations, we are required to verify the identity of all players before processing their first withdrawal. You will be required to provide:
- A valid government-issued photo identification document (passport, driver's licence, or national identity card).
- Proof of your current residential address (utility bill, bank statement, or official correspondence dated within the last three months).
- Proof of payment method used for deposits, where applicable.
Withdrawals will not be processed until KYC verification is complete. We aim to complete verification within 24 hours of receiving all required documents.
4. Deposits
All deposits must be made using payment methods registered in your own name. We do not accept deposits from third parties. Minimum deposit amounts vary by payment method and are displayed at the point of deposit.
- Visa / Mastercard: Minimum AU$20
- Cryptocurrency (BTC, ETH, USDT): Minimum AU$20–AU$30 depending on currency
- Bank Transfer: Minimum AU$50
Deposits are generally credited to your account instantly. We are not responsible for delays caused by payment processors or your financial institution.
5. Withdrawals
Withdrawal requests are subject to the following conditions:
- KYC verification must be completed before your first withdrawal.
- Any active bonus must be fully wagered before a withdrawal can be processed, unless otherwise stated.
- Withdrawals must be made using the same method used for your most recent deposit, where possible.
- The minimum withdrawal amount is AU$20 for most methods. Bank transfers require a minimum of AU$50.
- The standard daily withdrawal limit is AU$10,000 for regular accounts.
Processing times after approval are as follows: cryptocurrency withdrawals typically within 1–4 hours; e-wallet withdrawals within 24 hours; bank transfers within 3–5 business days.
6. Bonuses and Promotions
All bonuses and promotions offered by Boho Casino are subject to specific terms, including wagering requirements. General bonus conditions are as follows:
- Wagering requirements on bonus funds are 35x unless otherwise stated for a specific promotion.
- Free spin winnings are subject to a maximum cash-out cap unless otherwise stated.
- The maximum bet while a bonus is active is AU$5 per spin or hand.
- Bonuses expire 7 days after being credited unless otherwise stated.
- Only one bonus may be active at a time.
- Game contributions toward wagering requirements vary: pokies contribute 100%; most table games contribute 10%; some games may be excluded entirely.
- Bonuses are available for personal use only and may not be transferred.
We reserve the right to modify, suspend, or cancel any promotion at any time. Abuse of bonus offers, including multi-accounting or coordinated wagering strategies, will result in account closure and forfeiture of funds.
7. Responsible Gambling
Boho Casino is committed to promoting responsible gambling. We provide the following tools to help you manage your play:
- Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
- Loss limits: Set limits on how much you can lose within a defined period.
- Session time limits: Restrict how long you can play in a single session.
- Self-exclusion: Exclude yourself from the Platform for a defined period or permanently.
- Reality checks: Receive periodic notifications about how long you have been playing.
To activate any of these tools, contact our support team via live chat. If you believe you have a gambling problem, we strongly encourage you to seek help from a support organisation:
- Gambling Help Online: 1800 858 858 (free, 24/7)
- Gamblers Anonymous Australia: gaaustralia.org.au
- BetStop National Self-Exclusion Register: betStop.gov.au
8. Prohibited Activities
The following activities are strictly prohibited on the Boho Casino Platform:
- Registering more than one account.
- Providing false or misleading information during registration or verification.
- Using the Platform for any fraudulent, criminal, or unlawful purpose.
- Exploiting software errors or vulnerabilities to gain an unfair advantage.
- Using automated software, bots, or scripts to interact with the Platform.
- Colluding with other players or engaging in coordinated play strategies designed to exploit bonus offers.
- Depositing funds obtained through illegal means.
- Accessing the Platform from a jurisdiction where online gambling is prohibited.
We reserve the right to suspend or permanently close any account where prohibited activities are suspected, and to withhold associated funds pending investigation.
9. Intellectual Property
All content on the Boho Casino Platform, including but not limited to software, games, graphics, text, logos, and trademarks, is the property of Boho Casino or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. You may not copy, reproduce, distribute, or create derivative works from any content on the Platform without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Boho Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or loss of goodwill. Our total liability to you for any claim arising in connection with these Terms or your use of the Platform shall not exceed the amount of your deposits in the 12 months preceding the claim.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Curacao. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Curacao, except where mandatory local laws in your jurisdiction provide otherwise.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Platform following any changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.
13. Contact
If you have any questions about these Terms and Conditions, please contact our support team via live chat on the Boho Casino website or through the contact form in your account dashboard.